FAQ

What is the Morf Binder Exchange Scheme?

The scheme is a not-for-profit project, which aims to provide free binders to all trans masculine identified and gender queer people who feel they would benefit from wearing a binder. So far, we have been able to give away over 600 free binders, thanks to everyone who has donated since the start of the scheme in February 2011.

Can I request more than one binder?

In order to help as many people out as possible, we aim to provide one binder per customer per month. If the binder you receive becomes worn, or you need a different size, we are happy to send out a second binder if we have enough in stock. If you would like one binder this month but continue to receive the catalogue, say so in your return email.

Where do the binders in the catalogue come from?

The binders in the catalogue have been donated to the scheme by people who have had chest surgery, no longer bind or have a binder to spare. Binders are sent by people from all over the world and on rare occasions thanks to fundraising we can buy some brand new binders to offer to people.

Why do you request payment via PayPal?

PayPal is the easiest, quickest method of payment for us, which means that you can receive your binder as quickly as possible.

What if I can’t find a suitable binder in the catalogue?

If you can’t find a binder that you think will be suitable, please email us at binders@morf.org.uk, and we can add you to the list to receive the next catalogue.

Do I have to be ftm/trans to receive a binder from this scheme?

The aim of the Morf binder scheme is to help out those who would be at risk of harm if they could not bind safely. Trans men, agender people, genderfluid, nonbinary, bigender- it does not matter to us. If you need to bind to be yourself, then we are happy to help. This scheme, however is not for the benefit of cosplayers, drag kings and performance artists, i.e. people who would benefit financially from receiving a binder or enjoy it as a hobby.

Is the packaging discreet?

We use ordinary envelopes/packets to send out binders. We do not write anything related to binders on the envelopes. We may write a return address just in case it is undelivered which would say ‘Morf’ on.

Why do I have to cover the cost of postage and packaging?

The Morf Binder Exchange Scheme is a not-for-profit scheme; the binders we send out are free. We rely on donations to be able to operate at all- unfortunately as things stand the majority of donations come in the form of binders and not money. Therefore, we do ask that recipients pay for the postage and packaging of their binder (this is usually £3 for UK) as Morf does not currently receive enough funding to cover this.
If you cannot afford to pay for postage and packaging, you are welcome to collect a binder from the LGBT Centre in Manchester; please email binders@morf.org.uk to arrange this.

It has been a few days since I paid and I am yet to receive my binder. How long will it take?

We do aim to post parcels within a week, but if things are really busy, it can take a while longer. Please remember the scheme is run by a volunteer so bear this in mind. If you are based in the UK and have not received your binder within ten days, please email us at binders@morf.org.uk to let us know. International post will take longer.

Why are there sometimes binders shown in the catalogue that are no longer in stock?

The binder catalogue is updated monthly. This means that some binders which are no longer in stock may still appear in the catalogue. We apologise for any confusion this may cause, and will let you know as soon as possible if the binder you would like is no longer in stock, and will try our best to find you an equally suitable one.

The catalogue is not updated more frequently than this as we run the scheme in a voluntary capacity, and are often very busy.

Can I pay using a different method of payment?

Although we prefer to use PayPal, we can accept postal orders and Moneygram in special circumstances, for example, if you do not have regular internet access. If you would like to send a postal order as payment for postage costs, include the information needed on the request form and you will receive an email with the details/address  to send it to.

Please click the following link, http://www.postoffice.co.uk/finance/making-payments/postal-orders

for more information for Postal orders. Postal orders usually cost around 50p to make.

If you do choose to use this method of payment, please bear in mind that you may have to wait longer before receiving your binder. We have previously accepted coins through the post; however after several instances of coins going missing, we are unfortunately no longer accepting this method of payment.

I want to donate a binder to the scheme. How can I do this?

Morf relies entirely on donations to keep the scheme running, and we really appreciate anything you can send us. If you have a binder that you would like to give to the scheme, please post it to:

Morf
C/O The LGBT Foundation,
5 Richmond Street,
Manchester,
M1 3HF

Or bring it along to a MORF meet (7-9pm at the same address, every 4th Monday of the month; email morf@morf.org.uk for more details).

The binder I’ve received does not fit me. What can I do?

It would be great if you could send the binder back to us. Please send them to the address above.

Once we’ve received the binder back, we can send you out one in a different size if you would like us to, or send you the next catalogue. Unfortunately, we can’t reimburse any postage costs as we don’t get any significant monetary funding for the scheme. You could also find someone to pass it onto- as long as it is being used, that is the main thing!

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